Refund & Return Policy
Our Refund & Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.
Non-Returnable Items
- Items returned more than 30 days after delivery
- Items that are damaged, used, or not in their original packaging
How to Start a Return
To initiate a return, please contact us at onetechbusiness1@gmail.com with your order number and reason for return. We'll guide you through the next steps.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
If you have any questions, please don't hesitate to reach out to us.